Turnaround Management Zurich (80-100%, all genders)

Are you passionate about ground handling? Become part of our turnaround management team, which will be responsible for the performance of our aircraft turnarounds and process adherence together with all interfaces.

Starting date: March 01, 2027

You may apply in English or German.

Tasks

You are responsible for ensuring a smooth turnaround process and optimal coordination of all interfaces in ground handling operations. The focus is on punctuality of all individual activities.

• Ensure safe, compliant, efficient and customer-oriented ground operations below the wing 
• Management of critical flights (Slot, night ban, crew duty etc.) defined by Hub Control Center, Duty Station Management or by your own assessment
• Enforcing measures and decisions towards interfaces
• Identifying possible disruptive factors and making necessary decisions or implementing corresponding countermeasures
• Coaching of interfaces in terms of process adherence, process improvement and safety
• Reporting & continuous improvement
• Optimization proposals to increase punctuality and customer satisfaction
• Ramp Surveillance

Requirements

• Profound knowledge of ground operations and their processes, with at least 3 years of experience and further training in ramp handling or load control

• Completed vocational training or higher education
• Altéa FM/CM knowledge is desirable
• IT experience & knowledge in Microsoft Power Platform with create low code Apps, Flows & SharePoint Lists and Power BI is a big advantage
• Very good spoken and written German and English skills
• Team player, high level of flexibility and commitment
• Strong assertiveness and ability to deal with conflict
• Motivator and team player
• High social competence and diplomatic attitude
• Willingness for shift work, 7 days a week between 05:00–23:45, including working in all weather conditions

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.