Stellenbeschreibung
MISSION
The Credit Controller reports to the Regional AP & AR Manager. The position is a 8 months fixed-term contract, based in Villars-sur-Glâne within our Richemont Europe Teams, starting in June 1st, 2026 and is a full-time position (100%).
By joining our team, you will ensure a high level of efficiency covering all credit-related activities and administrative tasks for Richemont wholesale business offering an excellent customer service in perfect alignment with Markets & Maisons.
SCOPE
Average 400 accounts to follow up, with a mix of Maisons, countries, businesses, channels and types.
KEY RESPONSIBILITIES & DUTIES
- Qualitative management of customer’s portfolio in line with company’s credit policy and best interest.
- Handling incoming communication and reaching out to overdue customers.
- Risk management: exposure and credit limits monitoring, risk classes appropriate assignment, order releases, customer blocks and escalations.
- Management of reminders, customer statements, remittances vs. deductions, customer master data adjustments.
- Continuous follow-up of debtor’s accounts with ageing balance, SAP enrichment with dates, actions, non-payment reasons, promises to pay.
- Reconciliation and precise follow up of debtors’ accounts (clearings, refunds, disputes, documentation, sales deductions).
- Customer Dispute management with brands or appropriate department (sales, logistic, customer service, finance teams).
- Department stores internal processes understanding and precise follow up.
- Daily administrative tasks (invoice copies, accounts history, clearings details)
- Bad Debts Provision management: calculation, comments, and Group rules application with strict documentation.
- Audit requirements strict follow up, key AR controls adherence and company processes adaptation.
- Ensure cross-functions perfect alignment: Maisons, cash allocation, master data & contract, general accounting, controlling, ICS, AP.
- Provide metrics, dashboards and explanations behind trends and results: qualitative AR KPI’s reporting for Markets and Maisons.
- Support technical issues resolution in collaboration with SAP support teams, regional Key User or Cash Application
Your invaluable skills we are looking for:
- You hold a bachelor’s degree in Business Administration, Finance or equivalent;
- You are fluent in French and English with strong written and oral communication skills. A third language is a plus.
- You have a minimum of 3 years’ experience in a similar function;
- You have a capacity to learn and investigate transverse business flows with a strong analytical, problem-solving skills and organization skills;
- You are action-oriented, autonomous & service-oriented.
Then, you must be the right talent to join our European regional team as Credit Controller.
Still wondering why, you should apply?
- You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise.
- Challenging partnership, collaboration, integrity and agile learning are part of our great team spirit.
- You will interact with several stakeholders across functions and countries.
- Our offices will allow you to evolve in a modern and pleasant environment.