Stellenbeschreibung
Where passion meets opportunity
The best of your adventures is the one you have yet to sail!
Your Purpose
Your Purpose The Business Intelligence & Automation Intern supports Shipboard Hospitality operations by providing structured analysis, KPI tracking, dashboard development, and actionable insights. The role ensures accurate and timely data visibility across Hotel, F&B, SRE, Beverage, YC, and Ground Ops teams, enabling day-to-day operational decisions and continuous performance improvement.
Your Impact
- Build, update, and maintain Power BI dashboards for consumption, revenue, cost, stock rotation, venue performance, package penetration, and other operational KPIs.
- Support KPI definition, ensuring alignment across ships, venues, and departments (Hotel, YC, F&B, SRE, Housekeeping).
- Run weekly and monthly reporting, highlight key trends, risks, and anomalies, and share insights with business owners.
- Conduct ad-hoc analysis on consumption patterns, cost deviations, stock inefficiencies, menu yield gaps, and initiative performance.
- Assist with automation of data extraction (PMS) and validate data integrity.
- Support business case preparation, ROI modeling, and sensitivity analysis for initiatives.
- Collaborate with BI, IT, Procurement, Demand Planning, and Finance teams to ensure alignment between operational and financial data.
Your Journey so far
- Bachelor's degree in data science, Statistics, Economics, Engineering, Computer Science, or related field.
- Experience with data analysis, reporting, and dashboard tools (Power BI mandatory; Tableau a plus).
- Proficiency in Excel and basic SQL; experience with Python or R is a strong advantage.
- Strong analytical mindset with ability to translate data into insights.
- Clear communication skills and ability to work with multiple stakeholders.
- Detail-oriented, structured, and capable of managing multiple tasks.
Your Essentials
- EU Passport Holder or Right to Work in Switzerland.
- Valid Internship Agreement
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!