Remote Access Engineer (Citrix NetScaler & Zscaler Private Access) 100% (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. YOUR CHALLENGE Ensure a high service level by taking over IT Service Owner role for the remote access infrastructure based on Citrix Netscaler Configuring and optimising NetScaler appliances for high availability, scalability, and performance Providing advanced troubleshooting and support for complex issues related to Citrix NetScaler Ensuring the security of the NetScaler environment by configuring and maintaining security features Performing regular maintenance tasks such as firmware updates, backups, and log analysis to prevent issues before they occur Participating in disaster recovery and business continuity planning Project work and project support 3rd level and 24/7 on-call duty YOUR PROFILE Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and routing protocols In-depth knowledge of load balancing techniques, content switching, and application delivery controllers Excellent troubleshooting skills, with the ability to analyze logs, identify issues, and resolve complex problems Effective communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders Self-motivated personality Higher education in computer science Proven experience with Citrix NetScaler, preferably with versions 12.x or later Basic scripting skills in languages like PowerShell, Bash, or Python, and experience with automation tools Relevant certifications, such as Citrix Certified Professional - Networking (CCP-N) or Citrix Certified Expert - Networking (CCE-N) Knowledge in other technologies like Zscaler ZIA & ZPA, 2FA/MFA, PKI and Mailgetway would be a plus English fluently & German desired We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here. The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Why join Julius Baer? At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form. For recruiting agents, please see the additional information here.