Field Service Technician (80 - 100%) f/m/d

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Operations Manager __ In this role, you will have the opportunity to perform service tasks according to work instructions and in compliance with ABB's quality and safety guidelines. You will deliver high-quality customer service daily, plan and execute service work based on customer orders and expectations, and demonstrate your expertise by ensuring customer satisfaction through effective communication of timelines and service expectations. You will be responsible for: Performing technical tasks at customer sites in the medium- and low-voltage sector Ensuring adherence to deadlines, quality standards, and cost targets in collaboration with the service project management and field service leadership Communicating necessary changes according to quality assurance standards, comply with work instructions, regulations, and safety standards, and submit time reports and expenses Informing customers about the service offerings of ELSE and ABB Switzerland AG and support the acquisition of additional service orders Your Qualifications Completed training as an electrician or automation technician with several years of professional experience, ideally with additional knowledge in copper construction and mechanical processing Solid expertise in electrical and automation technology, as well as experience operating mechanical equipment Strong process affinity and a structured approach to working within defined workflows Excellent communication skills and the ability to convey technical information clearly and customer-oriented High level of quality awareness, personal responsibility, flexibility, and resilience Proficient in MS Office; willingness to travel extensively and participate in on-call duties across Switzerland Fluent in German, basic English skills (French is a plus); valid Swiss category B driver’s license What We Offer We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Your work creates impact you can see and feel, every day. Benefits include: Attractive compensation including bonus, 13th salary, and participation opportunities (ESAP) Career development through targeted training and advancement opportunities REKA checks for leisure and travel Company holidays between Christmas and New Year Various discounts on sports equipment, electronics, and health & wellbeing services Contribution towards gym membership The recruitment process is managed by Talent Partner Emma Aslani Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.